Refund policy

We offer a 30-day money-back guarantee.

If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your item.

To be eligible for a refund:
- The item must be unused and in its original condition
- Proof of purchase is required

Refunds are processed back to the original payment method within 5–10 business days after approval.

If your item arrives damaged or defective, please contact us immediately and we will resolve the issue at no cost.

To start a return, contact us at: support@orlisse.co